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Are these made out of paper and will they tear? TOP

These are printed on polypropylene material that is water resistant, tear proof and very durable. It says paper but these are very durable. Care should be taken like any other BG and these will last for years.

Can I swap floors and backgrounds? TOP

Yes you can. Just let us know which combo you would like. There is no charge for changes but we do charge $10 if you want us to post changes to see.

How long do I have to wait for my order? TOP

Orders received by noon MST M-F will print and ship the same day. Depending on where you live shipping is 2-5 days in most cases. We ship from Utah.

Can I put these floors on top of my carpet? TOP

This is not recommended. Placing these on an uneven surface to photograph a subject will cause indentations and should be placed on a hard surface. You can buy a 4x8 piece of plywood or something similar at your local hardware store.

Can I return this? TOP

We cannot accept returns on orders, as each order is custom printed.  Each floor and background is inspected carefully to ensure there are no defects before it is sent to you.  If you do have an issue with our product, please contact us and we will make every effort to resolve the issue.

Please read the description on the product you want to purchase before you buy so there is no misunderstanding. Email with any questions before you buy order.photopropguy@gmail.com .

 

How will I know when it ships? TOP

You will get tracking information from Paypal when shiped.

Do you ever have specials or discounts? TOP

Occasionally. We don’t have any set time for these specials but check back often and they will be posted like we did for our Grand Opening with the buy 2 get 1 free 2FER.

Will I get glare like some BG’s I have used? TOP

We use them daily in our photography business with no glare. We shoot a lot of high and low key and glare is not a problem.

Can you use my photo to make a BG? TOP

Yes we can. There is a $10 fee for a custom floor or BG.

Do you have a video of how to set up you BG’s? TOP

We are in the process of making a “how to” video of making a stand with the directions we supply and an easy way how to attach your BG to the stand.

How large of BG or floor can I buy. TOP

We can print 60 inches or 5ft wide by almost any length. Our prices show up to 8ft but if you need a special size just email us at photopropguy@gmail.com

I spilled something on my floor. How do clean it up? TOP

Most spills can be cleaned with a damp cloth. Make sure you don't rub but rather blot the area dry. Remember, these are a printed material and the ink will rub off if too much pressure is applied.

What can I do to extend the life of my floor? TOP

Like any piece of fine art, your floor needs to be taken care of.  Especially dark floors. We suggest spraying with UV lamaination spray/scratch resistant spray. This will help when spills or other liquids spill onto the floor. Remember, don't rub the spill but blot it. Rubbing will take off the ink.

I have a question not answered here. How can I contact you? TOP

You can email me at photopropguy@gmail.com

Do you guarantee your products. TOP

We have been making these floors and BG’s for 12 years now with thousands of satisfied customers. We want you to be happy with your purchase. Since these are a custom product we cannot accept returns unless there is a defect. If for any reason you are unsatisfied or it’s not working the way you thought, email us and we will do everything we can to make it right. photopropguy@gmail.com

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